How to setup your account and activate your camera

Created by Support Team, Modified on Mon, 14 Jul at 12:39 PM by Support Team

 

Check out our super helpful setup tutorial video here: https://www.yellowstone.ai/y2tutorial 

 

1. Activate wireless service

       - “Yellowstone.ai Command Center” app or at my.yellowstone.ai

       - Create account (or login)

       - Activate/add camera

 

2. Charge battery pack (1-6 hours)

       – If you don’t have the bundle, buy quality AAs (E.g. Energizer Ult. Lithium)

 

3. Insert battery pack and take a test pic

       - Install antenna finger-tight

       - Switch camera to SETUP mode

       - NOTE: If SD light blinks green, your firmware is updating, wait until it’s solid

       - Blinking green Signal and Account lights mean the cam is searching for signal

       - Wait up to five minutes for all lights to turn solid green or yellow

            - If SD light is red: format or try a new SD card

            - If Signal/Account lights are solid red: power cycle, re-locate, call us

            - If Signal light blinks red: turn cam off, partially eject SIM, reinsert SIM

       - After all lights are solid green, press TEST button to trigger a test pic

       - Account light will blink, then turn solid

       - View the test pic in app

       - Turn camera OFF until you’re ready to mount it

 

4. Mount your camera (and solar panel)

       - After mounting, slide camera from OFF to SETUP and repeat test pic

       - Then slide camera to ON 

       - Optionally adjust settings in your app (might take up to 24 hours)

                 Mounting tips:

Attach solar panel to bracket with two included screws. Plug firmly into bottom of cam.

Mount camera feet high

Motion detection is strongest closer to the cam, in the middle of the picture

Avoid blowing branches & heat sources

Night pictures will be brighter if you have foliage/structure directly behind your target

 

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